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Someone went into my account and took $610 out my account I called money network and they said they gonna send me out a claims letter fill that out then send it back. they would never give me the fraud department number which is crazy but they gave me the fraud department fax number.

They don't help they customer out and my whole company is with money network I don't kno why if you cant even help your customers and my issue is a big issue I got my identity stolen and someone took $610 out my account. Money network say once they fraud department get to it they will get a hold of me.

That to long I was trying to talk to someone from the fraud department but no help. HOW????

Reason of review: Problems with payment.

Location: Chicago, Illinois

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Guest

The same exact thing happened to me i was on a payroll and was getting direct deposit. Someone took over $900 from me over the span of two days and i filed a report and dispute and Money Network denied it SEVEN times.

The person who took the money out of my account pulled it out of Chase Bank account and i don't even BANK with Chase! I never physically lost my card of let anyone borrow it, there is something going on that we don't know about and now they are saying it could take up to 45-90 days to come up with a resolution for my money. I basically worked for free for almost three weeks and they aren't assisting me in any way shape or form. I'm filing a police report today and they will be conducting their own investigation.

I believe there is a major class action lawsuit regarding Money Network and millions of customers are affected and Money Network is not doing anything about it or assisting them. I hope you find a resolution.http://www.consumerfraudlegalservices.com/moneynetwork.html

Guest

Someone made 154 transaction totaling $4,550 from my pay card I'm on my third appeal they are terrible company I did not recommend anybody deal with them the customer service is horrible the fraud department is a joke might as well just burned up my money by myself

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