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37 comments

I have money in my account but my card is declining I have money in my account but my card is declining I have money in my account but my card is declining !!!!!!!!!!! I TRIED TO ORDER FOOD ONLINE AND MY CARD DECLINED.I JUST GOT PAID THE DAY BEFORE AND THERE IS PLENTY OF FUNDS AVAILABLE.

I TRIED TO CALL CUSTOMER SERVICE MULTIPLE TIMES BUT THE LINE DROPS EVERY TIME IM CONNECTED. I HAVEN'T UTILIZED MY CARD SO I KNOW THERE AREN'T ANY PENDING TRANSACTIONS. I REALLY NEED TO KNOW WHATS GOING ON!!! IS THERE ANOTHER NUMBER FOR META BANK OR ADP TOTAL-PAY CARD OTHER THAN 866-402-1237??.

HAVE ANY EVER EXPERIENCED THIS BEFORE??? IS THIS NORMAL?????

Product or Service Mentioned: Money Network Account.

Reason of review: CANNOT ACCESS MY FUNDS .

Monetary Loss: $300.

Preferred solution: Full refund.

Company wrote 0 public responses to the review from Dec 02, 2016.
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Anonymous
#1608772

I’m having trouble activating my card , I’ve called like 4 different numbers that have to do with my payment and they keep telling me different things and also saying that my manager needs to fax them my information to them to activate it , and some tell me otherwise Idk what to do because I need my pay this is messed up

Anonymous
#1551180

Same thing is happening to me, they said 2-3 business days about 10 business days ago... Something fishy is going on here

WiseFieldSpaniel
#1517570

I am having the same issue right now.I have money in my account and I can't access it .they said they'll fix it and they still haven't as soon as I get access ,I'm dumping this card

Anonymous
to WiseFieldSpaniel #1517607

Thought it was only me having problems

Anonymous
#1491022

I’m havin the same problem , it’s like I have money but I can’t spend it . I hate how Walmart pays people on these dumb cards , I can’t even access my money !

Anonymous
to Anonymous #1492771

The same thing is happening to me right now too

Anonymous
#1382463

They locked my card too!! Basically you have to prove you are the one who owns the card.

Call the number on the back of the card, try from a different phone. Then as of a hold was placed on your card or if your card has been "upgraded". Then ask for the Fax number and fax them a copy of your state ID or License, your Social Security card, and your Passport (you have to include your Passport something about the patriot act) and wait.

Call every day and ask if your card has been taken off hold. That should fix it.

WiseFieldSpaniel
to Sarah #1517572

I have done that bug they still haven't fixed it yet I've been calling everyone day for two weeks now

Anonymous
to WiseFieldSpaniel #1517809

Yup mine is blocked along with my cousins. Gave me a fraud dept number.

Anonymous
to Sarah #1521648

How long did it take them to lift the hold on your card

Anonymous
#1380240

Does any one know how to activate my money network card if they say they cant find your account I called my work many times and they are giving me the run around

Anonymous
Saint Louis, Missouri, United States #1249261

Hey Everyone, my card is now back working. Good luck to you all

Anonymous
to Anonymous Plymouth, Michigan, United States #1249271

Thanks for the good news

Anonymous
to Anonymous Saint Louis, Missouri, United States #1324482

How did you get your card to work again ?

Mines keep declining for online purchases and i am also in Saint louis ,MO

Anonymous
to Anonymous #1380246

How did u activate your money network card I'm getting the run around by every one and it's *** me off right now I have tried for 3 days now

Anonymous
#1249258

In texas, my roommate is having the same problem, when we call the 1800 number, it is busy...

Anonymous
Pittsford, New York, United States #1249255

This is *** ***

Anonymous
Pittsford, New York, United States #1249250

Same with me on all of the above....I called the number and got hung up on several times....no gas in car and not able to buy any even though i have plenty of money. I have the call recorded.

i was pissed. Said 2-4 hours cards will be down....No way to know when it is back up either....***

Anonymous
Greece, New York, United States #1249229

This is ridiculous. Hate banks.

Even so, I am just going to open a new bank account. This kind of stuff shouldnt happen. Cant go christmas shopping, cant buy dinner, cant even find out when they think itll be fixed.

Astoundingly unprofessional. Thanks money network, but buh bye...buh bye money network.

Anonymous
Roseville, California, United States #1249221

Thank goodness! I thought it was only me, I was getting worried.

I thought I was getting hacked! Anyone know when it's going to be back up?

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