Not resolved
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Interest Rate
Price Affordability
Privacy and Data Security
Product or Service Quality
Value for money

This company screwed me over cause they are idiots. How so?

I called them up to activate my card and they tell me "Oh? This card on your account has not yet been activated, please do so!" OK, I do what I'm told and I want to activate it and it routes me to customer service. Well the guy is doing his job so I'm not mad at that.

What *** me off is the fact that this damn service tells me 1 thing while I know what I did was messed up but what they didn't tell me is WHAT card I accidentally canceled and so now I have to wait sometime around next week to get my new card so I'm not going to get any money for some time. The guy on the phone kept saying "please be advised." that was honestly annoying

Product or Service Mentioned: Money Network Account.

Reason of review: Poor customer service.

Preferred solution: TRAIN YOUR PEOPLE BETTER.

Company wrote 0 public responses to the review from Sep 06.
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