Money Network - Card Reissue Review from Galt, California
I lost my card and after 6 phone calls two separate faxes requesting to reassure my card and excessive long waits for supervisors (up to 52min I have screen shots) I was informed my employer had to request the new card!Unprofessional, no knowledge of how to help a customer, incorrect information, inconsistent on different levels and you can't get a supervisor if your life depended on it!
they pretty much wasted my time and money for the last week and half!
This is just not acceptable!Employers if you care about your employees DO NOT use this service.
Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss poor customer service of card reissue. Money Network needs to read this review and look into the issue (if any) according to poster's claims.
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