Product: Money Network Customer Care Clear all filters (45 of 45 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
35 , I IMMEDIATELY CALLED MONEY NETWORK TO LET THEM KNOW OF THE SITUATION. NOT ONLY WERE THEY RUDE, SHOWED NO COMPASSION BUT DIDN'T OFFER TO HAVE MY CARD CANCEL AND ISSUED ME OUT ANOTHER ONE. NOT ONLY THAT, THEY ARE TELLING ME I HAVE TO WAIT TEN DAYS FOR AN...
Read more
Anonymous
Cc

Going through same exact thing as we speak!!! I live in nc and someone used my info in MIAMI FL...They have denied my dispute talkingbabout conflicting info when i practically...

Anonymous
Shyesia 122

Same thing I’m gping through has to file an speal was told 45-90 days

Product
Money Network Customer Care
#1179543
Reply to reviews
These people are rude and can’t speak English.Nicole has hung up on me 3 times. Won’t let me do the survey because she knows I will be giving the lowest ratings possible. I don’t not want to be contacted by just anyone in the company I want CORPERT TO CONTACT ME. They...
Read more
Product
Money Network Customer Care
#1176389
Reply to reviews
I would call back after getting the info they needed and the next person would say, oh, we can't do that. I have a new card and am still having trouble getting my funds. I have this card through my employer and will suggest to any new associates that the do direct deposit and not even mess with ADP Money Network...
Read more
Product
Money Network Customer Care
#1173951
Reply to reviews
May card was put on hold May/2017 I called them and asked the.To release it. The customer service person asked me to send a fax with my info to release it. As. Wait 20 wording days. After 2 months nothing happend. After waiting 1 hr on the phone I called again and they...
Read more
1.0
Product
Money Network Customer Care
#1173754
Reply to reviews
I was very concerned about this, so I asked Money Network if this was normal for companies to be doing this. They told me no, that if I wanted to file a fraudulent claim, they would send me paperwork, I would have to send it back, and they would go from there. Okay,...
Read more
Product
Money Network Customer Care
#1169542
Reply to reviews
update--when i called back to check if emailed dispute was received, i was told they couldn't tell me it was received as there is a 'new procedure'and I had to resubmit to a different email address.also told that CS CANNOT CONTACT THE DISPUTE DEPT, so the only way I'd...
Read more
Anonymous
Nick

Call the number but press 2 instead of the English menu. It'll redirect you to the Spanish translation. Just follow the same steps as you would with the English operators. I k...

Anonymous
Laquanta Doright

I am actually going through the same thing, Someone drained my account from a different area. It was initially declined 3 times and Boom on the 4th time they was successful in...

Product
Money Network Customer Care
#1164360
Reply to reviews
Show

Money Network - Worst experience ever

Customer service is rude and supervisors are just as rude! They refuse to let u speak to anyone higher than them and pretend they cant hear you so they can hang up on you.
Product
Money Network Customer Care
#1161183
Reply to reviews
Some hacked my card over a month ago .I have been dealing with the worst customer service till this day. Noone seems to know anything. They have continously told i have to call back this day or wait this day till the have an uodate on my claim.I am over this people.
Read more
Anonymous
Laquanta Doright

According to federal law they have 10 days after receipt of transaction dispute to solve the situation. Contact federal banking authorities so they can contact Money network. ...

1.0
Product
Money Network Customer Care
#1160346
Reply to reviews
I leave tomorrow morning to go out of State and dont have another 2 days to wait and their customer service says you have to wait. Never in my life have i dealt with a "company" so unprofessional as money network and my employer (a lawfirm with 6 individual attorneys)...
Read more
1.0
Product
Money Network Customer Care
#1139041
Reply to reviews
Show

Money Network - Horrible

I tried to get my money back cause someone was swiping my card I call up her for a week nd Everytime I speak to a representative they say different I don't understand instead of going through just give the money back then the supervisor didn't wanna answer the phone how rude is that u should answer everybody call but I will never be with money network again
1.2
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Interest Rate
Price Affordability
Privacy and Data Security
Product or Service Quality
Reliability
Staff
Value for money
Website
Product
Money Network Customer Care
#1119122
Reply to reviews