Product: Money Network Customer Care Clear all filters (36 of 36 reviews match)
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When asking to speak to a manager or supervisor, I was told to wait several times by many different customer service people. Some would come back and say "There are none available right now" and others would simply hang up. If you are young and getting your first job...DO NOT USE MONEY NETWORK...
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Anonymous
Anonymous

Same problem right now!!!!!

Anonymous
Laura

Were you able to get resolution. My daughter has same issue and your description is what i was told also. Is this a scam. It makes no sense

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Money Network Customer Care
#1065128
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I received a letter in the mail with Money Network but I have no idea how or who the company was so I give them a call and they said that I had money my account and I said well I don't have a card and it said they issue me a new card within 7 business days and she...
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1.0
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Money Network Customer Care
#1023249
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this is the WORST experience i've ever had.they have horrible customer service, half the time I call, most of them can barely even speak english and they don't know ANYTHING about what they're doing. they're constantly putting me on hold trying to "research" the...
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1.0
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Money Network Customer Care
#1031113
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Money Network - Horrible

#1119122
1.2
Details
I tried to get my money back cause someone was swiping my card I call up her for a week nd Everytime I speak to a representative they say different I don't understand instead of going through just give the money back then the supervisor didn't wanna answer the phone how rude is that u should answer everybody call but I will never be with money network again
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Money Network - I can't get in contact with customer service

#1101220
I been trying to get in contact with customer service and they put me on hold for 30 minutes I trying for several hours and still nothing
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Money Network - Horrible card

#1059769
1.0
Details
Run away! Do not go through money network/metabank. They put my card on hold but they cant tell me why i missed a payment on a bill because of this. They have horrible customer service. If you got this card then get rid of it
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Money Network - Can't get customer service

#1046073
1.0
Details
Everytime I call to report my card lost, it's won't go through because "technical difficulties" THIS IS BULL ***!
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I have lost my card been trying to call for 5 days no phone numbers work I really wish somebody from Money Network would call me 270 454 9098 I'm getting ready to call the Better Business Bureau does anybody on here know how I can request checks online beans I can't...
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Anonymous
Anonymous

You go to a Wal-Mart and at front desk/customer service can provide you with checks thru money network. However once you get a check you have to call money network to get a co...

1.0
Product
Money Network Customer Care
#998821
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So i had my card lost or stolen today and ive been trying to call the costumer service by the past three hours.All i get after putting in my date of birth i am putting im correctly is a that lady saying "sorry we are having difficulty right now we are trying to resolve...
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offconsumerpissed
off***sumer***ed

"Lost or stolen..." We all know what happened.

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Money Network Customer Care
#1022988
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I have lost my money network debit card and I can not get ahold of anybody to resolve this.. I can not get threw your automated service because of technical difficulties on your end. Call me 5868439014 .
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Anonymous
neyinho

have you ever got ahold of them yet? this *** is ridiculous, i've been waiting about a week now and i always get hit with that under matinence ***. bet all of my money got sto...

4.4
Product
Money Network Customer Care
#977416
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Terrible Service!Language problems, Seems like they are trying to stall most of the time. Very informal. Disrespectful. I have been waiting a whole month for something they said would take 2-3 business days.PLEASE SHUT THEM DOWN!
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Anonymous
Anonymous

i know how you feel. they make everything confusing & very poor customer service been waiting about a month and a half for something that shouldn't take long for this BS! what...

1.1
Product
Money Network Customer Care
#985502
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I have lost my card & now i want to cancel it.Welp due to this *** *** phone line , i cant because they're having " technical difficulties " for about three whole *** days now . Im pissed off because if someone find my card & uses my ***... you guys wont be able to fix...
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Anonymous
Shawn

Yyyyyyyeeeesssss! Exact situation I'm beyond pissed n can't wait to cancel this ***! I lost my card two days ago and hv been trying to contact them n keep getting the same tec...

1.6
Product
Money Network Customer Care
#975050
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I filed a dispute guy calls me questioning me like im lying it pissed me off bout my card being stolen ..They still havent replace my money. And they said under investagation like they suspose be card company not *** police . they guy acting like he was fbi questioning...
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Anonymous
Anonymous

Nope. Dey denied my dispute pretty pissed

1.0
Money Network Girard, Ohio
Product
Money Network Customer Care
#934203
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This company is so unproffesional and such a *** mess.I've lost my card twice already and every time I call the customer service number the machine asks me for my social and RIGHT after tells me they're experiencing technical difficulties. First time this happened to...
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1.0
Product
Money Network Customer Care
#972156
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