Product: Money Network Customer Care Clear all filters (52 of 52 reviews match)
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Today June 15, 2018 I called once at 6:54 13 minutes in the hot sun waiting on hold and called again at 6:31 and was waiting for 12 minutes and finally got ahold and I couldn’t hear the employee and while she was talking she was talking in a rude town and I said I’m...
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Money Network Customer Care
#1281200
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35 , I IMMEDIATELY CALLED MONEY NETWORK TO LET THEM KNOW OF THE SITUATION. NOT ONLY WERE THEY RUDE, SHOWED NO COMPASSION BUT DIDN'T OFFER TO HAVE MY CARD CANCEL AND ISSUED ME OUT ANOTHER ONE. NOT ONLY THAT, THEY ARE TELLING ME I HAVE TO WAIT TEN DAYS FOR AN...
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Anonymous
Cc

Going through same exact thing as we speak!!! I live in nc and someone used my info in MIAMI FL...They have denied my dispute talkingbabout conflicting info when i practically...

Anonymous
Shyesia 122

Same thing I’m gping through has to file an speal was told 45-90 days

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Money Network Customer Care
#1179543
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My card was put on fraud alert and I was not notified, just embarrassed after my card was decline once I attempted to purchase lunch.I called customer service and the first girl hung up the phone and I called back and spoke with Von who was very incompetent so I...
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2.9
Product
Money Network Customer Care
I didn't like
  • Customer service rushing me off the phone
  • Total bs
  • Run around
#1212132
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MONEY NETWORK CUSTOMER SERVICE IS TERRIBLE AND THE DISPUTE TEAM IS NO BETTER .... I CALLED IN JANUARY 21ST TO HAVE THE MN APP UNLOCKED THAT SAME DAY I SEEN TWO FRAUDULENT ACTIVITIES IN MY ACCOUNT I CONTACTED MN AGAIN TO DISPUTE THESE RIGHT AWAY FROM THERE MY DISPUTE...
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Money Network Customer Care
#1189017
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worst company I've ever dealt with.asked several times to speak with supervisor would not let me speak to them . woman hung up on me. won't let me activate my card. when money is sent to card shouldn't have to fax paper to release it. what kind of company is this...
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1.0
Product
Money Network Customer Care
#1188334
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Terrence, apparently a supervisor in CUSTOMER SERVICE, was extremely rude when asked why I didn't receive any notice that my account had been put on hold.Told me to take my money out of their bank if their policy was an issue, which I will be doing. My card was never...
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Money Network Customer Care
I didn't like
  • Your company as a whole
  • Supervisor was rude
#1193168
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Ordered a secondary card for my account.Upon activation of card was informed that two cards had been mailed out and the card I received from them is not viable. Refused to let me speak with a manager or supervisor. Was very difficult to converse with as her accent was...
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1.0
Product
Money Network Customer Care
#1214987
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Money Network - Reimbursment

I spoke with one of your reps about a perchis i made on line and you folks were supose to send some paper work for me to fill out and still haven't recived it so i called this morning and the lady i spoke with gave me all the information you require to continue the prosses to getting my money back and she said i can email this information to you but what she gave me for a email adress dont make much since so can you give me your email for handling this .
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Money Network Customer Care
#1211061
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update--when i called back to check if emailed dispute was received, i was told they couldn't tell me it was received as there is a 'new procedure'and I had to resubmit to a different email address.also told that CS CANNOT CONTACT THE DISPUTE DEPT, so the only way I'd...
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Anonymous
Nick

Call the number but press 2 instead of the English menu. It'll redirect you to the Spanish translation. Just follow the same steps as you would with the English operators. I k...

Anonymous
Laquanta Doright

I am actually going through the same thing, Someone drained my account from a different area. It was initially declined 3 times and Boom on the 4th time they was successful in...

Product
Money Network Customer Care
#1164360
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I would call back after getting the info they needed and the next person would say, oh, we can't do that. I have a new card and am still having trouble getting my funds. I have this card through my employer and will suggest to any new associates that the do direct deposit and not even mess with ADP Money Network...
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Product
Money Network Customer Care
#1173951
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