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Bernard L Zmu

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Money network is a scam . I have an account with money network via temporary disability .

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Money network is a scam . I have an account with money network via temporary disability .
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Money networked closed the account because they said the account was compromised but they never notified disability that it was closed or even compromised. so my payments from disability was still sent to this account. I have reached out to money network countless amounts of time about the issue since 7/22 still without resolve.The rep tells me there is nothing they can do about after being on hold for 45 mins
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Loss:
$7000

Preferred solution: Full refund

User's recommendation: If you can please stay away from money network

1 comment
Guest

Report it to consumer protection agency. I am also going through a lot with this "bank" do not close anything and fight to get your money back and request they be investigated.

NelsonStuart P

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Verified Reviewer

Money Network is the Worst Card Ever

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Money Network is the Worst Card I've ever had. Horrible Customer Service. EDD switched to Money Network from Bank of America. You can't withdraw more than $800 a day. They won't let me transfer Funds to my bank. They don't give you Routing Numbers or Account Numbers needed to make Online payments to my Auto Finance Company or any other Credit Card that require this information. They leave you on Hold forever. EDD needs to go back to Bank of America.
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Cons:
  • Horrible card limited use options

Preferred solution: They need to change a lot of their policies.

User's recommendation: Avoid this company at all costs.

Crystal L Grg

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Dispute

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I opened the dispute back in September 2023 and the amount of $13.88 no one never looked into the case so I was told by supervisor to appeal it. This case has been appealed twice and we are in 2024 of February And the case is still on going almost 6 months later with still no outcome or refund I just want my money back they are not doing their job to look into it to refund me my money. Yes Im very pissed off six months for $13.88 are you serious?
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Loss:
$14
Pros:
  • Hope to never have to use them again
Cons:
  • Bad company

Preferred solution: Full refund

User's recommendation: I hope you never have a dispute because you might not get your money back The case number ending in 8850

Gerald H Xxo

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Need to speak with a representatives

Money Network - Need to speak with a representatives
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Disputed a transaction...not settled yet...10.17.2023 today 10.31.2023...receipt of transaction...call money network card repeatedly thur out...nothing happens...customer services did help either...
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Loss:
$18
Pros:
  • Fake
Cons:
  • Fake

Preferred solution: Full refund

User's recommendation: Don't mess with Money Network Card...

Tamara B Bkk

Cause they cut my card off

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So money network is a piece of crap none info represenitives tell the truth they all lie they cut my card off saying it was compromised the day off my pay I have a 3 day notice on my door and they tell me I cannot receive another card for 10 days so me and my family will be on the streeet after I talked to 3 differnt reps that clearly said I could have a paper check sent to me then another one said I could transfer my funds to another card I hate money network
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Loss:
$900

Preferred solution: Full refund

User's recommendation: DONT DEAL WITH THEM UR IN THE PRESENCE OF A BUNCH OF DUMMIES AND LIERS

Sarah P Wez

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Verified Reviewer
| map-marker Albuquerque, New Mexico

Should give you a zero becaus people In rural areas pay Everytime you stick card in ATM and ATM fee to get money out

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3.50 card fee. ATM fee for me $5.63. Have to use a specific ATM but in rural areas you ripping us off we don't have your ATM. Hope better business takes action
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User's recommendation: Don't bother

Robeau B
map-marker Santa Rosa, California

Bad service

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For some reason, this bank was charged with administering the middle class tax refund. I found them to be very bureaucratic, collected a lot of data, etc., when it would have been easy to solve this simply. There was not a lot of money involved, so I regretted the time and effort I had to spend. I'm not sure it's resolved yet... I hope so.
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Robeau B
map-marker Santa Rosa, California

Bad customer service

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For some reason my tax refund is being administered by this company. They are very bureaucratic for all the reasons one encounters, hard to find the right person, they collect lots of data (for "my security"), it takes lots of time. In sum, they are hard to deal with; I would avoid them if you can.
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User's recommendation: stay away

Michael R Eyp

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Verified Reviewer
| map-marker Cupertino, California

Trash

Been waiting over a week since EDD changed my car. I got paid a week ago and I still have no card. How could they let the old card expire before knowing out this *** card? But yet how does Gavin Newsome pick a card with 1.3 stars To Do business with over Bank of America That's why sold out m*****.
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Rowynn Oyd
map-marker San Jose, California

Where's MY MONEY . This fing company sucks

WHERE'S MY MONEY!!! I DID A MONEY TRANSFER . THEY SAID IT WOULD TAKE 2 DAYS IT HAS BEEN A WEEK!! I AM SO mad don't think we have a choice when it is disability. I want a physical check dammit
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1 comment
Guest

Yep! These folks are *** No way to talk to anyone, website is a complete waste of time

Sarah P Wez

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Verified Reviewer
| map-marker Fort Lauderdale, Florida

It's employer choose direct payment card that hit's you with private fee plus ATM fee

Should Be Illegal Every time I know use this card it charges me plus ATM fee. Not every town has there specific ATMs hard to choose when your rural area has only 2 atms
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User's recommendation: Do not bother

Anonymous
map-marker Irving, Texas

No stars deserved...it's such a hassle..

I was issued this card by an employer and just kept it since... What a drag. Customer service is horrible and uninformed. I had a rep put a lock on my card because i chose to call back for another agent because she asked for my card number instead of phone number and email like normal..cant get the money you need when you need it because of their rediculous daily limits...just an overall ongoing horrible experience...fees added for no reason just wouldnt recommended thia card at all..
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User's recommendation: Cashapp is better

1 comment
Guest

yep!! These folks are total con artists.

Can't access the CA tax refund with this VISA card. Not accepted at an ATMs or banks

Anonymous
map-marker Novato, California

MONEY NETWORK SUCKS,

Impossible to use CA tax refund VISA debit card issued by this Georgia company, Impossible to speak to anyone, all phone numbers disconnect after card number is entered. Total *** company
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User's recommendation: DO NOT USE MONEY NETWORK!!!!!!

Anonymous
map-marker Bellevue, Washington

The company I work for makes us use this and it breaks down all the time I have to restart it reinstall it and you have to pay to move your money to your account

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I have to use this because of the company I work for that's how we get paid the app keeps on breaking down I have to keep on reinstalling it and going on the phone with customer service forever to get it fixed that sucks doing that every week
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User's recommendation: I don't have any recommendations because I have to use it because of my work

Otis F Fsn

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
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Verified Reviewer

Refund

Money Network - Refund
I spent 117 dollars with finishline and they canceled my order, and now im wondering when will i receive my money back?
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Loss:
$118

Preferred solution: Full refund

Lisalee E

Terrible had to talk to 4 people to just get my tracking number to a card I paextra t

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Original review Nov 29, 2023
terrible had to talk to 4 people to just get my tracking number to a card I paid extra to have delivered. Lies about the # and on hold for over an hour. Agent said she did file a complaint for me but I don't believe that. Oh and please listen to the recording, yes I was upset but you supposed supervisor was extremely rude and hung up. ALL I WANT IS THE TRACKING NUMBER, IT SHOULD NOT BE THIS DIFFICULT.
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Loss:
$1000
Cons:
  • Just bad bad customer service
  • Very rude agents
  • Supervisors

Preferred solution: Deliver product or service ordered

Robeau B
map-marker Santa Rosa, California

Bad customer service

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SAfter several calls, I was able to reach a customer representative. I explained that I am not able to access my tax refund which is on the card provided by this company. She asked ("for verification") how much money was on the account. How can I possibly know that when I cannot access the account? S
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User's recommendation: Stay away if you can.

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