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I was in McAllen tx this past Wednesday oct.17 that afternoon my card was used in Brooklyn NY. money network says I need to send documents where I was that time and said it will take months before I get my money back. This made me really pissed off then they suspended...
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#1385411
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Money Network - Terrible

I didn't receive my paycheck on the card today apparently it takes 48 bussiness day hours to deposit your money to the card which screwed me out of gas, groceries for my family and I won't receive my pay until Monday it's total bull crap and I will be cancelling this card.
1.0
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#1385202
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I called to let them know I misplaced one of my cards and the person I talked to temporary close both cards. I had to call back and ask why would they do that when I called about one of my accounts and you stop use on both. They never offer me a new card in the...
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1.3
I didn't like
  • Supervisor was rude
#1385150
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daughters "card" held up for 4 months. after numerous phone calls we were assured it would be fed exed and received in 2 days. after 2 weeks and no card , we called again. the girl started ratteling off the fed ex tracking log at top speed. hold on !!! you sent it to...
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1.0
I didn't like
  • Very poor customer service
#1383144
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I use money network because of work, I had to get this pay card with them & back in August I tried taking out money from an atm & instead of giving me $300 it dispensed $280. I contacted the ATM people to make a dispute and try to get my money complete but they told me...
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#1382062
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I set up my direct deposit with money network. It took multiple weeks, trials, and cards. I finally was successful. Now the website will not let me sign in and access my account EVEN WITH JUST THE CARD NUMBER AND EXPIRATION DATE. it is impossible for me to enter any...
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#1381590
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As per policy of my my then employer, the first paycheck was to be paid on this prepaid Visa card. Because I was working on contract only when needed, I received this card with only an hour of pay on it, which after taxes was about $45. I was unable to use the initial...
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1.0
#1375419
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Money Network - Dissuade your company from using this

The money i transferred should have taken 1-2 biz. daya and we are now on day 3. Several calls with varying degrees of lies and misinfomation. I am now on hold, 24min, to speak with a supervisor.There is no accountability. My company has 20,000 employees. I am going to lobby to have them replaced.
1.0
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#1371600
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Money Network - Worst

Wont let me cancle my card, and keeps taking out $5 out every month. Can't get passed my 4 digit code they gave me which is needed to even contact them. God forbid I loose the card cause they wouldn't be able to cancle it then either. With how much they charge per month, no one has money for long.
#1370828
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Money Network - Terrible

y’all decide to freeze my card just now after 1 year of me having it and i call y’all back about it and i can’t even understand what y’all are saying terrible company.
#1369655
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