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Most helpful review

1.0
I have money in my account but my card is declining I have money in my account but my card is declining I have money in my account but my card is declining !!!!!!!!!!! I TRIED TO ORDER FOOD ONLINE AND MY CARD DECLINED.I JUST GOT PAID THE DAY BEFORE AND THERE IS PLENTY...
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65 comments
#1934377

This is happening right not to my son. He just got pay and can get his money off this card.

Did everything they ask to prove his identity, but still holding on to his money because they are saying they can read the fax and it takes 3 business days if not call back. This has been going on 2 weeks now.

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ID
#965797 Review #965797 is a subjective opinion of poster.
Product
Money Network Account
Reason of review
CANNOT ACCESS MY FUNDS
Loss
$300
Preferred solution
Full refund

Cannot reach anyone through phone

I lost my card and i cannot get through to you i tried to take $1900 out of my money network card and transfer it to my other card but it got regected and i still havent got my refund back on my money network card
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ID
#2614972 Review #2614972 is a subjective opinion of poster.
Location
District Heights, Maryland
New Reviewer

Freeze account, lock account, close account

1.0
Money Network - Freeze account, lock account, close account
I really hate this service, the people are hard to understand. The service has been used for two years straight. Anytime I fund my account, they lock, freeze, make me enter a million security questions. My account is always getting locked for my protection, without my knowledge or permission. They have all my info, but always says we dont do it that way sir, sorry. The app said they are closing my account due to risk A10

User's recommendation: Don’t use Money Network from India.

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ID
#2613873 Review #2613873 is a subjective opinion of poster.
Cons
  • Communication
  • Worst card service
Preferred solution
Apology
New Reviewer

Fraud

Someone hacked my card and they are not refunding my money until they send me this stupid form which I then have to wait 40-90days its just so inconvenient.My advice to you all DO NOT use this company because if someone hacks your card its like they think youre lying about it! Just take your business to a real bank that will actually replace your money if a fraud happens.
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ID
#2594437 Review #2594437 is a subjective opinion of poster.
Loss
$125
Preferred solution
Full refund

Theft

1.0
The fact that the US govt. decided to use this company to distribute Covid economic impact cards is just shameful. The day I first used my card someone managed to *** into it and steal over $1300 to pay a bunch of Dish Network bills. There is no customer service - you have to fax or mail letters/ proof to their "headquarters" in Georgia with absolutely no clue as to whether they received the information - no feedback, no follow-up. So far no luck recuperating our money even though Dish Network acknowledges they can see who used the account and it's not us.

User's recommendation: Avoid at all costs.

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ID
#2582803 Review #2582803 is a subjective opinion of poster.
Location
Zurich, Zurich
New Reviewer

*** THIS PLACE

1.0
*** this place with my whole heart. They have to have me *** email them my social security and drivers license just to get a *** hold off my account bc I didnt use it in 6 months through covid. Three *** times now theyve had me re mail them the same thing because they claim I never attached any photos. I am broke need to pay my college tuition and beyond pissed off. My work pays us through this card and even my manager cant get through to anyone who would be any help to me. DO NOT go through them it is a *** *** hole.

User's recommendation: *** NO.

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ID
#2561145 Review #2561145 is a subjective opinion of poster.
Product
Money Network Account
Cons
  • Everthing
Loss
$380
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

It sucks

2.6
I really don't like this card customer service. First, I'd I have to give all this personal information just to get to customer service then I really don't need to do it again! Don't ask me to repeat my full name when it's right there on your screen. Fact is if I'm contacting customer service in the first place, I'm NOT HAPPY! DONT MAKE IT WORST BY PETTINESS! Also, I can never understand the rep! Why??? Because English is Not their primary language and they have the audacity to try speaking fast. No! Give me someone I can understand, who knows what they are doing!

User's recommendation: English speaking individual, and no unnecessary crap.

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ID
#2556316 Review #2556316 is a subjective opinion of poster.
Preferred solution
Stop unnecessary stuff. You have all the information needed so let's get straight to why I got in contact with you in the first place!
New Reviewer

I need help with with my EIP card I need help

I report My Money Network EIP card missing and they sent me a new one I could not register on the new one somebody already made a pen for my money network EIP card and I've been trying to get in contact with somebody cuz I can get some help with this
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ID
#2552123 Review #2552123 is a subjective opinion of poster.
Loss
$2
Preferred solution
Full refund

The money network didntbrefund stolen funds

My ex girlfriend stole my card from the mailbox and with my information she had from our years together activated and spent every cent i didnt know it.but the day i found out i reported it and they sent me 80 out of the 600 dollars i had and said my case was closed no reason was given the thieving *** they are.

User's recommendation: Do not use the money network they are greedy lying *** and i have starved and lost my home bexmcause of them.

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1 comment
#2018611

your ex was the one stole your card

Reply
1 0
ID
#2539671 Review #2539671 is a subjective opinion of poster.
Location
Columbia, Missouri

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Haven't received transfer

Dizjamie9@***.com sent it but his account got locked and I haven't received nothing can you please help us
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ID
#2530840 Review #2530840 is a subjective opinion of poster.
Service
Money Network Money Transfer
Pros
  • Early pay
Cons
  • Run around that i received
Loss
$1900
Preferred solution
Deliver product or service ordered

They are stilling our money

1.0
cannot remember the pin for the card and phone number will not let me reset the pin. Just hangs up. They are stealing our money. A dollar here a dollar there.

User's recommendation: The gonvernment should not use them. It is a scam.

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ID
#2528755 Review #2528755 is a subjective opinion of poster.
Cons
  • Stealing
Loss
$6
New Reviewer

I sent money to a friend and want to refund it

5.0
I lost my card and I had money on it I wanted to get it off but when I sent it to a friend it didnt go thru so I want a refund
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ID
#2507263 Review #2507263 is a subjective opinion of poster.
Location
Smyrna, Georgia
Loss
$344
Preferred solution
Full refund

Trying to establish a pin for the Stimulus Debit Cardrd

*** CANNOT ESTABLISH A PIN # Chose 1st option prompt to activate the card- and for customer service HOWEVER, the only questions asked are; 1. Enter the account number followed by the # sign 2. Please enter your 4-digit pin THEREFORE, CANNOT ACTIVATE CARD; since it doesnt allow you to create one. Its a real shame not being able to talk to someone for assistance
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ID
#2500383 Review #2500383 is a subjective opinion of poster.
Location
Wappingers Falls, New York
New Reviewer

Refund

Money Network - Refund
I was charged for this and never receive this i only was paid 13.00 back to my account i should be refunded for what i purchase an didnt get and why only get 13.00 dollars back
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ID
#2492312 Review #2492312 is a subjective opinion of poster.
Service
Money Network Claim
Loss
$43
Preferred solution
Full refund

I’m not understanding why my money is not refunded to my card and they want me to contact y’all basically saying it’s nothing more they can do on they end I don’t care but one of y’all better send my

Because I ordered food off my payroll card and never got the food so they refunded my money but how when I don't see the money nowhere ? And y'all don't even have a real *** number for me to call
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ID
#2483289 Review #2483289 is a subjective opinion of poster.
Location
District Heights, Maryland

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Questions about pay and deposits

1.2
My check always goes in my account onthurseday at 12 am and for some reason it did not deposit today so I called Customer service to ask some question and the woman I spoke to was so rude and was basically yelling in my ear so I am a very pissed off customer and probably switch to somewhere else. You can't do nothing with this card anyway all u can do is pull money out of an atm

User's recommendation: Don't waste time find a better card.

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ID
#2474369 Review #2474369 is a subjective opinion of poster.
Pros
  • No pros all cons
Cons
  • Unprofessional
Preferred solution
Let the company propose a solution

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